Best AI Chatbots 2024: A Comprehensive Guide

AI chatbots are here to revolutionize the way we interact with technology. From providing instant customer support to offering personalized recommendations, these intelligent bots are changing the game. In this blog post, we'll dive into the top AI chatbots on the market and explore their key features that make them stand out from the competition.

The Best AI Chatbots

• Our favorite: PixieBrix
• For customer support: Intercom
• For writing code: DeepAI
• Assisting agents: Freshworks
• Friendship: Replika
• Growing your business: ChatSpot by HubSpot
• Research assistance: Microsoft Copilot
• The GOAT: ChatGPT
• Content creation: Jasper
• Conversational search: Perplexity
• Legal assistant: Juro
• Our (second) favorite: Anthropic Claude
• Well-rounded models: Poe AI
• Learning about the world: Meta AI
• Next-level ChatGPT: ChatSonic
• Personal use: Pi
• Coding support: GitHub Copilot
• Fun: Character.AI
• Personal productivity: Merlin

What are Chatbots?

Chatbots are computer programs designed to simulate human conversation. They use natural language processing (NLP) to understand and respond to user input, making them feel like they're interacting with a real person. These AI-powered tools can be integrated into websites, messaging apps, and other platforms to provide a more engaging and efficient user experience.

Benefits of an AI Chatbot

AI chatbots offer a wide range of benefits for businesses and individuals. Here are some of the key advantages:

Improved Customer Service

• 24/7 Availability: Chatbots can provide customer support around the clock, even during non-business hours.
• Quick Responses: They can provide instant answers to frequently asked questions, reducing wait times.
• Scalability: Chatbots can handle a large number of inquiries simultaneously, ensuring efficient customer service.

Increased Efficiency

• Automation: Chatbots can automate repetitive tasks, freeing up human agents to focus on more complex issues.
• Data Collection: They can gather valuable customer data, which can be used to improve products and services.
• Cost Reduction: Chatbots can reduce operational costs by automating customer service processes.

Enhanced Customer Engagement

• Personalized Interactions: Chatbots can tailor responses based on individual customer preferences and history.
• Proactive Engagement: They can initiate conversations or offer relevant information at the right time.
• Consistent Experience: Chatbots can provide a consistent and high-quality customer experience across all channels.

Valuable Insights

• Data Analysis: Chatbots can analyze customer interactions to identify trends and patterns.
• Feedback Collection: They can gather customer feedback and suggestions for improvement.
• Market Research: Chatbots can be used to conduct market research and gather insights into customer preferences.

Key Features of a Chatbot

A great chatbot should possess several essential features. First and foremost, it should be able to understand and respond to a wide range of user queries, including complex questions and open-ended statements. Additionally, a chatbot should be able to learn and adapt over time, improving its accuracy and relevance. Other key features include the ability to provide personalized recommendations, integrate with other systems, and offer multilingual support.

Core Functionality

• Natural Language Processing (NLP): Ability to understand and respond to natural language queries in a human-like manner.
• Intent Recognition: Identifying the user's underlying goal or purpose behind their query.
• Contextual Understanding: Remembering previous interactions to provide more relevant and personalized responses.

User Experience

• Intuitive Interface: Easy to navigate and understand, with clear prompts and responses.
• Personalization: Ability to tailor responses based on user preferences, history, and context.
• Proactive Engagement: Initiating conversations or providing relevant information at the right time.

Technical Capabilities

• Integration with Other Systems: Seamlessly connecting with other applications, such as CRM or ticketing systems.
• Scalability: Handling increasing user loads without compromising performance.
• Security: Protecting user data and preventing unauthorized access.

Additional Features

• Multilingual Support: Ability to communicate in multiple languages.
• Voice Recognition: Understanding and responding to spoken queries.
• Sentiment Analysis: Detecting the emotional tone of the conversation.
• Knowledge Base Integration: Accessing and using information from a central knowledge base.

PixieBrix

Model: OpenAI's GPT models

Access ChatGPT and GPT-4 anytime easily. Get answers fast. Chat with the webpage. Summarize webpages. Generate images instantly. Powered by one browser extension.

Intuitive chat interface

Ask questions in natural language and receive fast responses powered by generative AI. Save conversations and prompts to go back to them later to explore deeper and clarify information as needed.

Text and image results

Receive generative AI responses in both text and image form. Great for research, ideation, and exploring your creativity.

Chat with any webpage

Our context-aware ChatGPT Sidebar allows you to chat directly with the page to effortlessly retrieve and interact with content from the page you're viewing.

Intercom

Model: OpenAI's GPT models

Using the most sophisticated AI language models, Fin automatically solves customer issues with safe, accurate, conversational answers based solely on your support content.

Control when you want it, human when you need it

Enrich Fin with Custom Answers for important questions. For everything else, Fin seamlessly passes conversations to your support team.

Activate in minutes

Just point it at your content—whether it’s Intercom Articles, Zendesk Help Center, or any public URL—and turn it on. No training, no configuration, no new bot paths.

An AI bot you can trust

Built-in safeguards ensure Fin answers questions based solely on your support content, and Fin conversations in inbox lets your team monitor all of Fin's responses.

Dramatically reduce your support volume

Fin uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.

DeepAI

Model: OpenAI's GPT models

AI Chat is an AI chatbot that writes text. You can use it to write stories, messages, or programming code. It's like texting with a super-smart AI buddy who can chat about everything. Equipped with advanced algorithms, the AI Chat understands and responds to a wide array of prompts with knowledge and reasoning.

Genius Mode

An enhanced version of AI Chat that provides more knowledge, fewer errors, improved reasoning skills, better verbal fluidity, and an overall superior performance. Due to the larger AI model, Genius Mode is only available via subscription to DeepAI Pro. However, the added benefits often make it a worthwhile investment.

Online Mode

Add-on that enables AI Chat to browse the web for real-time information. It is a great way to learn new things and explore new topics. Sign in to your DeepAI account (no subscription required!) to gain access to this feature.

Freshworks

Model: Freddy AI

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

Customer channel of choice

Deliver a seamless experience for your customers across any channel, whether it’s self-serve or agent-assisted. Messaging, live chat, even email and voice – you name it, we’ve got it. Customers seek quick and effortless self-service on the channels of their choice. Easily create and deploy AI-driven bot experiences across your website, native app, and messaging channels. 

Personalization at-scale

Give your agents the context they need to deliver personalized experiences. Make it easy for them to see details like past purchases and open issues, conversations from any channel, and more.

Help customers before they even know they need it

Proactively engage customers on web or messaging channels to stay ahead of potential issues. And turn any engagement with your company into a potential revenue-generating opportunity.

Make informed decisions to help your business scale

Get insights into customer behavior and team performance. Understand your team productivity and bot effectiveness, and identify gaps to fix to scale even faster.

Replika

Model: Replika in-house LLM and scripted dialogue content

Replika is your personal chatbot companion powered by AI. Replika is an AI-based app that can impersonate real people and generate human-like responses.

The Replika mimics human conversations. Replika is advertised as an “AI companion” and can generate natural-sounding responses to user queries.

The Replika chatbot is intended to act as an AI “friend,” “sibling,” or “assistant.” Some people use it to remember tasks, brainstorm, discuss their interests, or vent after a long day. Others go further and treat Replika like a virtual friend or romantic partner.

The Replika AI uses a freemium business model. The app’s basic features are free, but users can pay for a Replika Pro subscription, which allows them to have various types of conversations and use voice-calling features.

Emotional support and companionship

Replika provides comfort and a sense of well-being, acting as a close friend or companion.

Building better habits and reducing anxiety

Replika offers coaching to help users develop positive habits and manage anxiety.

Exploring relationships and personal growth

Replika can be a friend, partner, or mentor, supporting users in their personal growth journey.

ChatSpot by HubSpot

Model: HubSpot, OpenAI, and Stability

ChatSpot is a free AI-powered assistant that combines the power of ChatGPT with unique data sources, including the HubSpot CRM, to help supercharge your work.

ChatSpot is a conversational AI tool designed to assist with your business’ sales, marketing, and service goals. Powered by AI models from HubSpot, OpenAI, and Stability, ChatSpot can help you prospect companies, generate content, work with CRM data, and more. ChatSpot is free to use and connects with your HubSpot account, to provide insights and help you get tasks done faster.

Create new record

A call is taking place with a company interested in purchasing a product. During the meeting, a new deal can be quickly created using the Add deal prompt, incorporating relevant information. Once created, the deal can be assigned or additional details can be updated with ChatSpot (e.g., Assign [deal] to me), or property values can be edited in HubSpot.

Create and review notes

During a company meeting, the notes can be taken efficiently by using the Add note to a contact prompt, which allows for adding notes about each contact without navigating to each one individually. After the meeting, the Review notes prompt can be used to retrieve the logged notes.

List records with specific criteria

To monitor deals set to close in the next month, a message can be sent using the prompt Find deals with a close date in specific month to retrieve a list of deals with close dates for that period.

Summarize record

The CRM provides an overview of a company with numerous activities. To access a summary of logged notes without scrolling through all activities, enter the prompt Summarize company [Company domain name] to retrieve key company property values and summaries of the company's activities. Additional information regarding the contents of a record summary is available.

Draft sales email

Sales representatives can utilize various email templates tailored for different scenarios. By using the available sales email prompts, representatives can generate emails for prospects in various lifecycle stages. Some examples of sales email prompts include personalized initial outreach, reactivation of leads, and communication with thought leaders.

ChatGPT

Model: OpenAI GPT-4, GPT-4o-mini, GPT-4o, DALL·E 3

ChatGPT is an advanced conversational AI language model developed by OpenAI. It utilizes deep learning techniques to understand and generate human-like text, enabling it to engage in dynamic dialogues, answer questions, provide information, and assist with various tasks across multiple domains. Designed to enhance user interaction, ChatGPT adapts its responses based on context and user input, making it a versatile tool for applications in customer service, education, content creation, and more. Its continuous improvement is driven by ongoing research and user feedback, ensuring relevance and accuracy in an ever-evolving digital landscape.

Automatic Summarization

ChatGPT can automatically summarize long texts, making it easier to digest large amounts of information. By analyzing the content and identifying key points, ChatGPT can generate a summary that captures the essence of the text. This feature is particularly useful in industries such as research and education, where summarizing large amounts of information can save time and improve efficiency.

Natural Language Generation

ChatGPT can generate natural-sounding language that mimics human speech patterns. By analyzing the structure and patterns of human language, ChatGPT can generate responses that sound like they were written by a human. This feature is particularly useful in industries such as journalism and creative writing, where natural-sounding language is essential.

Text Generation

ChatGPT can generate text based on the user’s input, making it a powerful tool for content creation. By analyzing the user’s input and context, ChatGPT can generate creative and engaging content. This feature is particularly useful in industries such as marketing and advertising, where generating compelling content is crucial.

Multilingual Support

ChatGPT can understand and respond in multiple languages, making it a versatile language model. With its ability to understand the context and translate languages, ChatGPT can overcome language barriers and facilitate communication between people who speak different languages.

Contextual Understanding

ChatGPT has the ability to understand the context of a conversation and provide more accurate responses. By analyzing the previous messages in a conversation, ChatGPT can identify the topic and provide relevant information. This feature is especially useful in chatbots and virtual assistants, where users often ask follow-up questions.

Microsoft Copilot

Model: OpenAI's GPT and DALL·E models

Microsoft Copilot is an AI-powered digital assistant that helps users with a variety of tasks and activities on their devices. It's designed to work with Microsoft 365 applications and Bing, and is available on Windows 11, Windows 10, Mac, Apple iOS, and Android. Copilot's purpose is to enhance productivity by automating repetitive tasks, streamlining workflows, and helping users create high-quality content. It can help with: 

• Productivity: Automating repetitive tasks like writing emails and summarizing documents 
• Creativity: Suggesting new ideas, formats, and content 
• Communication: Ensuring emails are sent and streamlining workflow 

Copilot works by coordinating large language models (LLMs), content in Microsoft Graph, and Microsoft 365 productivity apps. For example, Copilot can create drafts of content, suggest ways to word something, suggest and insert images, and create PowerPoint presentations from Word documents. It can also provide real-time intelligent assistance in popular Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, and Teams.

Jasper

Model: OpenAI's GPT models

Jasper Chatbot is an AI-powered conversational assistant designed to enhance customer interaction and support through automated conversations. Built on the same technology as Jasper AI, the chatbot utilizes natural language processing to understand user inquiries and provide relevant and contextual responses in real-time.

Jasper Chatbot can be integrated into various platforms, such as websites and messaging applications, allowing businesses to engage with customers effectively while streamlining support services. It can handle a wide range of queries, from frequently asked questions to more complex issues, helping to improve customer satisfaction and reduce response times.

Powerful content generation capabilities

Jasper AI can generate a wide variety of content, including blog posts, articles, social media captions, emails, and more. It can also be used to translate languages, write different kinds of creative content, and answer your questions in an informative way.

Easy to use

Jasper AI has a user-friendly interface that makes it easy to get started, even for beginners. There are also a variety of templates and resources available to help you create high-quality content.

Improved SEO performance

Jasper AI can help you create high-quality content that is optimized for search engines. This can help you improve your website's rankings and attract more visitors.

Streamlined content creation

Jasper AI can help you save time and effort by automating many of the tasks involved in content creation. This can free you up to focus on more strategic tasks.

Perplexity

Model: OpenAI's GPT models and Claude

Perplexity AI is an advanced AI-driven search and information retrieval platform that utilizes natural language processing to provide accurate and contextual answers to user queries. By harnessing the power of large language models, Perplexity AI allows users to ask questions in a conversational manner and receive detailed responses that synthesize information from various sources.

This platform emphasizes a streamlined user experience, enabling intuitive interactions and efficient information access. Perplexity AI is particularly useful for research, content discovery, and knowledge acquisition, offering a reliable tool for individuals and organizations seeking quick and relevant insights across diverse topics.

Copilot

Perplexity Copilot gives you an interactive search experience, much like a helpful librarian in a public library. Copilot will ask follow-up questions to clarify ambiguity and understand complex queries when you enter a query. The tool uses GPT-4 and Claude-3 as its machine learning models and runs searches to give you the most relevant information. 

Real-time search

Perplexity AI can perform real-time searches online to retrieve information on demand. The tool crawls websites, forums, social media, and news articles to give you the latest information on any search query. Perplexity AI regularly scans these online sources to find updated and close-to-accurate results.

Diverse sources

Perplexity AI does not rely on a single source to consolidate the answer to your query. Instead, it looks at academic journals, research papers, social media platforms, news articles, and forums to get information.

Juro

Juro AI is a contract automation platform designed to streamline and enhance the contract management process for businesses. By leveraging artificial intelligence and machine learning technologies, Juro AI automates various stages of the contract lifecycle, including creation, negotiation, execution, and analysis. This platform enables users to collaborate efficiently, track contract performance, and gain insights through data-driven analytics. With features such as customizable templates, electronic signatures, and integrated workflows, Juro AI aims to reduce manual effort, minimize errors, and accelerate time-to-value for organizations, ultimately improving compliance and operational efficiency in contract management.

Contract drafting 

Users can prompt the AI to draft contracts or clauses based on information from their contract playbook and guardrails. 

Contract review

The AI can review contracts to identify risks, summarize key clauses, and detect deviations from standard terms. 

Contract analysis

The AI can analyze uploaded PDF contracts, recognizing and extracting relevant data into fields such as names, dates, and jurisdictions. This data can help with compliance reports, managing risk, tracking deadlines, and facilitating negotiations. 

Anthropic Claude

Model: Claude 3 Haiku, 3.5 Sonnet, and 3 Opus

Claude is an AI chatbot and a family of large language models (LLMs) developed by Anthropic AI. Claude is trained to have natural conversations, and is good at tasks like summarizing, editing, answering questions, making decisions, and writing code. Claude is also capable of advanced reasoning, vision analysis, and multilingual processing. 

Claude is designed to be safe, accurate, and secure, and is resistant to jailbreaks. It follows critical protocols and makes fewer mistakes than other AI models. Claude can also interact with external tools, allowing it to reason, plan, and execute actions by generating structured outputs. 

Anthropic offers three Claude models: Claude 1, Claude 2, and Claude-Instant, each with slightly different capabilities. Claude is regularly trained on up-to-date information and can read up to 75,000 words at a time.

Multilingual processing

Translate between various languages in real-time, practice grammar, or create multi-lingual content

Code generation

Start creating websites in HTML and CSS, turning images into structured JSON data, or debugging complex code bases

Vision analysis

Transcribe and analyze almost any static image, from handwritten notes and graphs, to photographs

Advanced reasoning

Claude can perform complex cognitive tasks that go beyond simple pattern recognition or text generation

Poe AI

Model: OpenAI's GPT and DALL·E models, StableDiffusionXL, Claude, Gemini, Llama, Solar, Mistral

Poe is an online platform and application that provides access to a diverse array of AI chatbots, including ChatGPT, Claude, and its own proprietary chatbot, Assistant. This enables users to consolidate their options into a single hub for more efficient interaction.

Additionally, Poe allows users to create their own AI chatbots to host on the platform, making them available for use by others. Creators can even earn revenue from their chatbots when other users utilize their innovative designs.

Best-in-Class AI Models, All in One Place

Poe incorporates powerful AI models like OpenAI’s GPT-3.5 and GPT-4, Anthropic’s Claude 3, Meta’s Llama, Google’s PaLM, and many more. Experience the cutting edge of AI technology, all in one app.

AI-Powered Search Engine

Get highly relevant results powered by advanced natural language processing and web search technology to find what you need faster.

Talk to Custom Bots & AI Personalities

With access to an ever-growing ecosystem of over 1 million custom bots, you can learn a new language, upload essays in PDF files and have them proofread, search the web for the latest NBA news, or have natural conversations with recreations of your favorite celebrities.

Build & Share Your Own AI Bots

Create your own custom chatbots to summarize YouTube videos, curate Spotify playlists, run Python code, and do anything else you can imagine, in less than a minute. Have your AI chatbots instantly shared with millions of Poe users.

Meta AI

Model: Llama 3.1

Meta AI, or Meta artificial intelligence, is an AI-powered chatbot that uses generative AI technology to help users in a variety of ways. Meta AI is available on Facebook, Instagram, WhatsApp, and Messenger, and can be found in search bars and social media feeds. It can answer questions, provide advice, create images, and more. Meta AI can also help with math homework, writing code, and learning technical and scientific concepts. 

Meta AI is powered by LLaMA 3, Meta's large language model (LLM). It's trained on online data and can process language to provide intelligent responses, including follow-ups that mimic human conversation. Meta AI messages are different from personal messages, and Meta uses the prompts, feedback, and AI messages to provide relevant responses.

Message Insights

This feature offers summaries of long conversations, making it easier for users to quickly catch up on what's been discussed.

AI-Powered Assistance

Users can rely on the AI for help with tasks like setting reminders, finding information, or drafting messages.

Content Recommendations

Based on the user's interests and the conversation context, the AI suggests relevant content like articles, videos, or news.

Language Translation

The AI provides real-time translation of messages between different languages, helping users communicate seamlessly across language barriers.

Chatsonic

Model: GPT-4

Chatsonic is an AI conversational chatbot that generates human-level responses with machine-level intelligence. Chatsonic is a highly advanced conversational AI chatbot designed to overcome the limitations of OpenAI's ChatGPT. Leveraging the cutting-edge GPT-4 model, this powerful chatbot utilizes Natural Language Processing (NLP) and Machine Learning (ML) technologies to automate text and image generation.

Quick and accurate results

Chatsonic can provide quick and accurate results, as it utilizes advanced AI technology and has integrated Google search to provide relevant and up-to-date information. Furthermore, it can produce original content that is completely plagiarism-free, saving you time and effort.

Customizable and easy-to-use features

Chatsonic is simple to use and requires no technical knowledge. All you have to do is log into your Chatsonic account, enter your query, and the AI chatbot does its magic. Additionally, you can customize your requests, such as choosing the type of personality, enabling memory, and more, to get the desired results.

High-quality content

Its advanced AI technology can scan and analyze numerous sources of information and can produce content that is both accurate and detailed. Additionally, its AI technology can detect and correct any grammar or spelling errors.

Automation capabilities

Chatsonic helps to automate the content creation process. It offers advanced features that help in both text and image generation. With a wide range of automation capabilities, it helps you to save time and energy. It can automate various mundane tasks and streamline your workflows.

Pi

Model: Inflection-2.5

Pi is an advanced conversational AI platform designed to facilitate natural and engaging interactions between users and artificial intelligence. It harnesses state-of-the-art natural language processing and machine learning technologies to understand user queries and respond in a human-like manner. Pi AI is built for various applications, including customer support, personal assistance, and educational tools. Its ability to learn from interactions and adapt to individual user preferences makes it a powerful tool for enhancing user experience and streamlining communication.

Personalized Responses

Pi tailors interactions based on individual interests and needs, offering a more personal and genuine conversation experience.

Generative AI Technology

Powered by Inflection AI's novel technology, Pi can generate original, coherent responses on the fly, moving beyond predefined scripts or rules.

Emotion and Empathy

The AI demonstrates emotional intelligence, using natural language and emojis to express feelings and empathy.

Personal Assistance and Emotional Support

Pi is a supportive companion assistant, ideal for everyday interactions.

Human-like Conversations

Developed with a focus on human-like conversations, Pi exhibits high emotional intelligence.

GitHub Copilot

Model: OpenAI Codex

GitHub Copilot is an AI-powered coding assistant developed by GitHub in collaboration with OpenAI. It leverages advanced machine learning models to provide real-time code suggestions and completions directly within coding environments, enhancing developer productivity and efficiency. By understanding the context of the code being written, GitHub Copilot can suggest entire lines or blocks of code, offer explanations, and recommend best practices, making it a valuable tool for both novice and experienced programmers.

Improve code quality and security

Developers feel more confident in their code quality when authoring code with GitHub Copilot. And with the built-in vulnerability prevention system, insecure coding patterns get blocked in real time.

Enable greater collaboration 

GitHub Copilot’s the newest member of your team. You can ask general programming questions or very specific ones about your codebase to get answers fast, learn your way around, explain a mysterious regex, or get suggestions on how to improve legacy code.

AI-based real-time recommendations

GitHub Copilot suggests code completions as developers type and turns natural language prompts into coding suggestions based on the project's context and style conventions.

Personalized for you

Spend less time searching and more time learning, by getting personalized answers that are grounded in your organization’s knowledge base, with inline citations. Load content → Ask question → Profit.

Character.AI

Model: C1.2

Character.ai is a neural language model chatbot service that can generate human-like text responses and participate in contextual conversation. Constructed by previous developers of Google's LaMDA, Noam Shazeer and Daniel De Freitas, the beta model was made available to use by the public in September 2022.

Users can create "characters", craft their "personalities", set specific parameters, and then publish them to the community for others to chat with. Many characters may be based on fictional media sources or celebrities, while others are completely original, some being made with certain goals in mind such as assisting with creative writing or being a text-based adventure game.

Designed to revolutionize virtual conversations, Character.AI allows users to engage with customizable digital personas that exhibit human-like conversational abilities and personalities. By leveraging advanced natural language processing and machine learning technologies, the platform empowers users to craft unique narratives and scenarios for entertainment, education, or customer engagement purposes.

Real-time conversation 

Engage in seamless, real-time interactions with AI-generated characters.

Custom character creation 

Design and personalize your own AI characters to interact with.

Diverse character library 

Access a wide range of pre-made characters from various backgrounds and genres.

Natural language processing 

Utilizes advanced NLP technology for realistic and coherent conversations.

User-friendly interface 

Easy to navigate platform, making it accessible for users of all skill levels.

Interactive storytelling 

Participate in dynamic storytelling experiences with characters responding to user input.

Merlin

Model: OpenAI GPT models, Claude, Gemini, Mistral

Merlin is an AI Chrome Extension and web app that works as your AI-powered assistant, saving time and money. It provides top AI models such as ChatGPT, GPT 4 , Claude, Opus, Llama, Mistral etc. to generate AI responses on Google search, summarizes Youtube videos, blogs, documents (pdf or ppt), writes post and replies to comments on LinkedIn, Twitter and Gmail. Merlin translate into more than twenty-five languages.

With features such as natural language processing, data visualization, and predictive analytics, Merlin AI streamlines tasks, facilitates effective communication, and drives innovation. Its user-friendly interface and seamless integration with existing systems empower users to harness the power of AI without the need for extensive technical expertise. As a result, Merlin AI contributes to more efficient operations and informed strategies in an increasingly data-driven world.