👋 Hi everyone, PixieBritt here. You might have seen me in our developer community, our YouTube chan...
The Silent Productivity Killer
Customer support is one of the toughest jobs in modern business. Agents balance complex tools, stres...
The market for AI customer support tools has exploded. From chatbots to copilots to full customer ex...
When most teams think about AI in customer service, they think chatbots. Chatbots promise instant an...
Growth-stage customer support teams face a unique challenge: handling complex technical issues at sc...
Customer success teams today are being asked to scale relationships without sacrificing the human to...
Artificial Intelligence is no longer just a buzzword in customer support - it's a performance multip...
Why Real-Time Help Beats After-the-Fact Insights
In today’s fast-moving support environments, agents are expected to be fast, accurate, and empatheti...