All articles from Eric Bodnar

Aug 4, 2025 1:17:29 PM

AI in Customer Success: How to Predict Churn and Automate Playbooks

Aug 4, 2025 12:45:12 PM

AI for Customer Support Teams: 5 Ways to Boost Productivity

Jul 29, 2025 4:16:49 PM

Real-Time Agent Assist: The Key to Faster, Smarter Customer Support

Jul 29, 2025 3:47:38 PM

What Is Agent Assist? How AI Enhances Real-Time Customer Support

Jul 28, 2025 2:48:54 PM

Orchestration Is the Missing Link in Your AI Strategy

Jul 28, 2025 2:19:14 PM

The Future of Work Is Agentic: How AI Agents Are Transforming the Enterprise Stack