ChatGPT might have hit the public first, but that doesn’t mean the technology behind it — OpenAI — i...

Back in December of 2022, we partnered with Automation Anywhere to challenge RPA developers to build...

👋This is a guest post on the PixieBrix blog written by Craig Stoss , Direct of CX Success at Partne...

The digital world has given us many tools and technologies to enhance our online experience and stre...

Overview PixieBrix and Zapier are both powerful automation tools designed to streamline workflows an...

A digital twin is a virtual model that represents a physical object, system, or process. It simulate...

Customer-facing workers deal with a growing challenge: providing a quality experience to customers w...

Information is everything, and getting that information is all about two things: speed and accuracy....

Agent Assist Software (AAS) is an AI-driven tool designed to aid customer-facing agents. AAS can be ...

Introduction (What are Decision Trees?)Briefly explain what machine learning is (optional).Introduce...