---
title: PixieBrix Blog (8)
description: (8)
---

---

[ 2 min read

![](https://blog.pixiebrix.com/hubfs/techsuppblog.png)

###### Unique Challenges of Technical Support Teams

By Eric Bodnar

](https://blog.pixiebrix.com/blog/unique-challenges-of-technical-support-teams)

[ 5 min read

![](https://blog.pixiebrix.com/hubfs/pbrittblog-1.png)

###### Use Our New Support Copilot to Stay Sane Across HubSpot, Slack, and Gmail

By Brittany Joiner

](https://blog.pixiebrix.com/blog/how-to-use-support-copilot)

[ 3 min read

![](https://blog.pixiebrix.com/hubfs/Frame%201321316788.png)

###### Why Context Switching Is Killing Support Productivity (and How to Fix It)

By Eric Bodnar

](https://blog.pixiebrix.com/blog/why-context-switching-hurts-support-productivity-and-fixes)

[ 4 min read

![](https://blog.pixiebrix.com/hubfs/aicopilotburnout.png)

###### How AI Copilots Reduce Burnout and Empower Support Agents

By Eric Bodnar

](https://blog.pixiebrix.com/blog/ai-copilots-agent-burnout)

[ 2 min read

![](https://blog.pixiebrix.com/hubfs/blogbuyerguide5.png)

###### AI Buying Guide: How to Choose the Right AI for Customer Support

By Eric Bodnar

](https://blog.pixiebrix.com/blog/how-to-choose-the-right-ai-for-customer-support)

[ 3 min read

![](https://blog.pixiebrix.com/hubfs/chatbotblog.png)

###### Why Customer Support Needs Copilots, Not Just Chatbots

By Eric Bodnar

](https://blog.pixiebrix.com/blog/chatbots-vs-copilots-ai-customer-support)

[ 4 min read

![](https://blog.pixiebrix.com/hubfs/hiddenvalblog.png)

###### How AI Agent Assist Helps Customer Support Teams Cut Handle Time and Escalations

By Eric Bodnar

](https://blog.pixiebrix.com/blog/ai-agent-assist-for-customer-support-cut-handle-time-escalations)

[![pixiebrix-logo](https://blog.pixiebrix.com/hs-fs/hubfs/default@1x.png?width=200&height=100&name=default@1x.png "pixiebrix-logo")](https://pixiebrix.com/)